Google Business Profile Management is the ongoing optimisation, updating and protection of your listing on Google Search and Maps, the profile that shows customers your reviews, photos and hours, with a direct way to call or book. For many customers, it's their first impression of your business.
An outdated or inactive listing can quietly cost you calls, and anyone can suggest edits that Google may apply without your approval. We monitor and update your profile every month, so it stays accurate, active and protected without adding to your workload.
A senior specialist manages your profile, you always remain the owner, and you get clear monthly reporting on the calls, directions and website clicks it brings in.
Built for visibility across Google Search and Maps
GBP Management keeps your Google Business Profile complete, active and protected. It's the fastest, lowest-commitment way to strengthen how you appear in Google Maps.
Local SEO goes further, building the website, content and authority signals that help you rank across more suburbs and search terms.
If your website is in good shape and you want your profile working harder, GBP Management is the place to start. When you're ready to compete across more suburbs, step up to Local SEO. Upgrade within 6 months and we'll credit your GBP setup fee against your Local SEO setup.
Keeping your Google listing complete, active and protected.
The goal
Turn more of the people who see your profile into calls, direction requests and website visits.
Who it suits
Businesses starting out with local search, or with a website already in good shape.
What we optimise
Categories, services, description, posts, photos, hours and edit protection.
How we measure it
Calls, direction requests, website clicks and profile views every month, plus a quarterly Maps visibility check.
Your Business Profile managed, plus the website and authority work behind it.
The goal
Rank in Google Maps and local results across more suburbs and search terms.
Who it suits
Businesses ready to compete across multiple suburbs or in crowded local markets.
What we optimise
Google Business Profile, suburb and service pages, local content, technical SEO, citations, reviews and local links.
How we measure it
Map rankings across your service area, keyword positions, calls, direction requests, website clicks and enquiries.
Every GBP Management plan covers five connected areas, working together to keep your profile accurate, active, protected and measurable.
A complete, accurate profile is the foundation of local visibility. We optimise every element so Google understands exactly what you do, where you do it and why customers should choose you.
Full profile audit + optimisation
Primary and secondary category selection
Services, attributes + business description
Booking and call-to-action links
Website click tracking
Baseline Maps visibility check
Anyone can suggest edits to your Google listing, and Google may apply them without your approval. We monitor your profile and reject unauthorised changes before they cost you calls.
Ongoing profile monitoring
Unauthorised edits rejected
Listing health + suspension alerts
You remain the listing owner
Reviews and accurate business details both build trust with Google and customers. We give you the tools to grow reviews and check your name, address and phone are consistent.
Simple review request strategy
Response templates for common scenarios
Name, address + phone audit
Compliant with Google review policies
You should always know what your profile is producing. Every month you'll see the numbers, and every quarter we measure how visible you are across your local area.
Monthly performance snapshot
Calls, directions + website clicks
Profile views + search activity
Quarterly Maps visibility check
Quarterly competitor snapshot
Quarterly 15-minute results call
Full optimisation, weekly activity and ongoing protection for your Google Business Profile. 3-month minimum term, then month to month. All pricing ex. GST.
For local businesses that want a complete, active and protected Google Business Profile, without doing it themselves.
Key Inclusions
"Jayne has been running our SEO campaign for our business. It was a completely new website, she also designed. In the 6 months since working with her, our online enquiries and jobs sourced off Google has exploded. I highly recommend 👌"
— Benjamin Duncan Business Owner
"We’ve been really happy with the SEO work DigitUX has done for our business. Year after year, our visibility in Google has improved, and we’re getting found for more of the searches that matter to us. They’re easy to deal with and always keep us informed."
— Reliable Hot Water Plumbing Business
"I highly recommend DigitUX for any web related services, Jayne is super friendly and understands the vision I required for my business. Very happy and impressed with the outcome and will continue to use in the future!"
— Magic Wand
"OMG Jayne Did such a incredible job on my website I couldn’t have asked for better person thank so much. I will be spreading the word that’s for sure. My sister and I are just over the moon.... 10 out of 10 😀😀 Thank you"
— Sherie Pantic Business Owner
"Digitux have provide excellent service for all web related products. There knowledge and ongoing support for our web presence has been outstanding and we highly recommend them for any online requirements."
— Les Beckett Business Owner
"• Quality Affordable service. • Creates new strategies and finds the most effective ways to improve online performance. • Definitely recommend DigitUX to others."
— My Physio Capalaba
"We've been calling upon Jayne for nearly a decade for all our SEO, website and digital marketing services and can't rate highly enough. If you need somebody reliable that gets the job done - ask for Jayne!"
— Safe & Sound Founder
"We have been customer of Digitux for approximately 10 years and cannot speak highly enough of the service that Digitux provides. Dealing with Jayne is always a seamless process with nothing being too hard and all enquires are answered and problems solved."
— Dean Mancer Founder & Director
"We can highly recommend Digitux as we are able to focus on our own business whilst Digitux does the marketing. If you want no-headache digital marketing with website optimisation, Digitux is the place to contact! Best customer service as well as high-level reporting! Great value for money!"
— Tineke Millard Business Owner
We aim to respond to all enquiries within 1 business day
No, and be cautious of anyone who does. Google decides rankings based on many factors, including your distance from the searcher, your website and your reviews. What we commit to is the work: a fully optimised, active and protected profile, plus quarterly visibility checks so you can see exactly how your presence is changing.
Always. You remain the owner of your listing. If you ever leave, your profile, reviews and photos stay with you.
Optimisation and consistent posting take time to show up in local visibility. Three months gives us enough time to complete the setup, build momentum and show you a genuine before-and-after comparison. After that, it's month-to-month with 30 days' written notice if you choose not to continue.
The one-off setup fee covers the full optimisation of your profile, a consistency audit of your business name, address and phone, a baseline Maps visibility check and a snapshot of your local competitors. Your first report then starts from a clear baseline.
It's a map of your Google Maps ranking for your main search term, measured from multiple points across your local area. It shows where nearby customers can find you, and where they can't.
We run one at the start and repeat it every quarter so you can compare.
We provide response templates for common review scenarios and a simple strategy for asking customers for reviews, so responding is quick and consistent. If you'd like more support with reviews, our Local SEO packages include ongoing review strategy and campaigns.
Yes. Google draws on Business Profile information when it shows local businesses in Maps and in its AI-generated answers in Search. An accurate, complete and active profile gives Google reliable information to work with.
Yes. Each additional location receives the same optimisation, posting, monitoring and reporting as your primary location. Additional location pricing is shown in our package above.
Yes. When you're ready to build your website, location pages and authority signals too, you can step up to Local SEO. Upgrade within 6 months of starting and we'll credit your GBP setup fee against your Local SEO setup.