WordPress Website Maintenance Brisbane & Australia

What is Website Maintenance?

Your website works hard for your business.
Who's looking after it?

WordPress websites need regular care. Plugins, themes and WordPress itself release updates constantly, and an outdated site is one of the most common ways websites get hacked, break or go offline.

DigitUX website maintenance keeps your WordPress site updated, backed up, secure and monitored, so you don't have to think about it. If an update ever causes an issue, we can roll it back. If something goes wrong, your backups are stored safely offsite and ready to restore.

Every plan is month to month with regular updates, malware scanning, monthly report and time each month for small changes to your site.

Daily backups · 1-click rollback · Malware clean-up · Uptime monitoring · No lock-in contracts

SECURE

What's the difference?

Maintenance
vs Hosting

Hosting is where your website lives. It's the server that stores your site and delivers it to visitors.

Maintenance is how your website is looked after. It covers updates, backups, security and monitoring, so your site stays safe, current and online.

Your website needs both. Good hosting without maintenance still leaves your site exposed to outdated plugins and security risks, and good maintenance works best on reliable hosting.

Our maintenance plans work with your existing hosting. If you'd like us to host your website too, we offer WordPress hosting as a separate service.

Website Maintenance

Keeping your website safe, current and online.

The goal
Prevent problems before they cost you enquiries or sales.

What it covers
Updates, backups, security, malware clean-up and monitoring.

Who needs it
Every WordPress website, especially sites that generate enquiries or sales.

How you'll know it's working
A monthly report showing updates, backups and security checks completed.

Website Hosting

Where your website lives.

The goal
Store your website and deliver it reliably to every visitor.

What it covers
Server space, uptime and the technical environment your site runs on.

Who needs it
Every website. Hosting quality affects speed, reliability and security.

How it works with maintenance
Hosting keeps your site online. Maintenance keeps it safe and up to date.

What's included

What Does Website Maintenance Cover?

Every DigitUX maintenance plan covers five connected areas, working together to keep your WordPress website safe, current and online.

We keep WordPress, your theme and your plugins up to date. If an update ever causes an issue, we roll it back with one click.

Core, theme + plugin updates
Weekly or daily, depending on your plan
Site checked after updates
1-click rollback if anything breaks
Staging for major updates (Site Guard + Store Guard)
Unused plugins removed at onboarding

Automatic backups stored safely offsite, separate from your hosting, so your website can be restored whenever you need it.

Automatic daily backups
Stored offsite, separate from your hosting
30 to 365 days of backup history, by plan
1-click restore
Backups processed off your server
Real-time order backups (Store Guard)

We protect your website from attacks, scan it regularly for malware and clean it up at no extra cost if anything is found.

Website firewall
Login + brute-force protection
Regular malware scanning
Malware clean-up included
More frequent scans (Site Guard + Store Guard)

We monitor your website around the clock so we know when something changes. On Site Guard and Store Guard, we also optimise your site for speed and track every change made.

Uptime monitoring + alerts
Activity log (Site Guard + Store Guard)
Caching + image compression (Site Guard + Store Guard)
Code clean-up (Site Guard + Store Guard)
Optimisation tested on your site first

Every plan includes time each month for small content edits, plus a monthly report showing the work completed on your site.

Small content edits each month
Text, prices, hours + image swaps
Completed within 3 business days
Monthly maintenance report
Website traffic in your report (Store Guard)
Larger work quoted upfront

Website Maintenance Pricing

Simple plans.
Complete peace of mind.

Month to month, no lock-in. Every plan includes malware monitoring, a monthly report and time for small content changes. Larger work, such as new pages or features, is quoted separately. All pricing ex. GST.

Site Care

$129 /month + $149 setup

$

For brochure websites that need to stay safe, current and backed up, giving your business and your SEO a secure, reliable foundation.

Protect my site

Key Inclusions

✦ Updates
Core, theme + plugin updates — weekly
1-click rollback if issues occur
✦ Backups
Daily offsite backups
30-day backup history
✦ Security
Firewall + login protection
Malware scanning
Malware clean-up included
✦ Monitoring
Uptime monitoring + alerts
✦ Support + Reporting
Small changes — up to 15 min/month
Monthly report — updates, backups + security
Brisbane-based support

Site Guard

$199 /month + $199 setup

$

For business websites and smaller online stores that rely on enquiries and sales, with daily updates and speed optimisation.

Protect my site

Key Inclusions

✦ Updates
Core, theme + plugin updates — daily
Rollback + staging for major updates
✦ Backups
Daily offsite backups
90-day backup history
✦ Security
Firewall + login protection
More frequent malware scanning
Malware clean-up included
✦ Monitoring
Uptime monitoring + alerts
Activity log — every change tracked
✦ Speed
Speed optimisation — caching, images + code
✦ Support + Reporting
Small changes — up to 30 min/month
Monthly report — updates, backups, security + speed
Brisbane-based support

Store Guard

$369 /month + $299 setup

$ /year

For high-volume WooCommerce stores, with real-time order backups and store activity tracking built in.

Protect my store

Key Inclusions

✦ Updates
Core, theme + plugin updates — daily
Rollback + staging for major updates
✦ Backups
Daily offsite backups + real-time order backups
365-day backup history
✦ Security
Firewall + login protection
More frequent malware scanning
Malware clean-up included
✦ Monitoring
Uptime monitoring + alerts
Activity log incl. store activity
✦ Speed
Speed optimisation — caching, images + code
✦ Support + Reporting
Small changes — up to 1 hour/month
Monthly report incl. website traffic + store activity
Brisbane-based support

All Plans Include

Small Changes Included

Malware Detection + Clean-Up

No Lock-In Contracts

1-Click Rollback

Monthly Reports

Brisbane-Based Support

What Clients Say

Reliable support, in our clients' words

Here's what businesses say about the ongoing care and support behind their websites.

"Digitux have provide excellent service for all web related products. There knowledge and ongoing support for our web presence has been outstanding and we highly recommend them for any online requirements."

— Les Beckett Business Owner

"We've been calling upon Jayne for nearly a decade for all our SEO, website and digital marketing services and can't rate highly enough. If you need somebody reliable that gets the job done - ask for Jayne!"

— Ross, Safe & Sound Founder

"We’ve been really happy with the SEO work DigitUX has done for our business. Year after year, our visibility in Google has improved, and we’re getting found for more of the searches that matter to us. They’re easy to deal with and always keep us informed."

— Reliable Hot Water Plumbing Business

"We can highly recommend Digitux as we are able to focus on our own business whilst Digitux does the marketing. If you want no-headache digital marketing with website optimisation, Digitux is the place to contact! Best customer service as well as high-level reporting! Great value for money!"

— Tineke Millard Business Owner

"I highly recommend DigitUX for any web related services, Jayne is super friendly and understands the vision I required for my business. Very happy and impressed with the outcome and will continue to use in the future!"

— Magic Wand

"OMG Jayne Did such a incredible job on my website I couldn’t have asked for better person thank so much. I will be spreading the word that’s for sure. My sister and I are just over the moon.... 10 out of 10 😀😀 Thank you"

— Sherie Pantic Business Owner

"• Quality Affordable service. • Creates new strategies and finds the most effective ways to improve online performance. • Definitely recommend DigitUX to others."

— My Physio Capalaba

"We have been customer of Digitux for approximately 10 years and cannot speak highly enough of the service that Digitux provides. Dealing with Jayne is always a seamless process with nothing being too hard and all enquires are answered and problems solved."

— Dean Mancer Founder & Director

"Jayne has been running our SEO campaign for our business. It was a completely new website, she also designed. In the 6 months since working with her, our online enquiries and jobs sourced off Google has exploded. I highly recommend 👌"

— Benjamin Duncan Business Owner

We aim to respond to all enquiries within 1 business day

Tell us about your website

FAQs

Your Questions Answered

01 What does website maintenance include?

Every plan includes WordPress, theme and plugin updates with 1-click rollback, automatic offsite backups, a website firewall, malware scanning, uptime monitoring, time for small changes and a monthly report. Site Guard adds daily updates, longer backup history and speed optimisation. Store Guard adds real-time order backups and store activity tracking for busy WooCommerce stores.

02 Do you maintain websites you didn't build?

Yes. We maintain any WordPress website, including WooCommerce stores. Every new site starts with an onboarding audit so we understand how it's built before we take care of it.

03 What does the setup fee cover?

The one-off setup fee covers your onboarding: connecting your website to our maintenance platform, running the first full backup and malware scan, removing unused plugins, and setting up monitoring and reporting. On Site Guard and Store Guard, it also includes configuring and testing speed optimisation.

04 What happens if an update breaks my website?

We check your site after updates. If an update causes an issue, we roll it back with one click and look for a safe fix. On Site Guard and Store Guard, major updates can be tested on a staging copy of your site before going live.

05 What happens if my website gets hacked?

Malware clean-up is included in every plan. So long as it is straightforward, most malware can be removed at no extra cost. If malware is detected, we will let you know.

06 What counts as a small change?

Small changes are quick content edits, such as updating text, phone numbers, opening hours or prices, or swapping an image. They're completed within 3 business days. New pages, design changes, new features and plugin setup aren't included, but we're happy to quote for them. Unused time doesn't carry over to the next month.

07 Will my website be faster?

Site Guard and Store Guard include speed optimisation, covering caching, image compression and code clean-up. Results vary depending on your hosting, theme and plugins, so we don't guarantee specific speed scores. We test every optimisation on your site before leaving it switched on.

08 Is hosting included?

No. Our maintenance plans work with your existing hosting. If you'd like us to host your website as well, we offer WordPress hosting as a separate service.

09 Is there a lock-in contract?

No. All maintenance plans are month to month. You can change plans or cancel with 30 days' written notice.

10 Which websites do you support?

We maintain WordPress websites only, including WooCommerce stores. If your website is built on another platform, get in touch and we can talk through your options.

11 Do I need Store Guard for my online store?

Not necessarily. Smaller stores with occasional orders can choose Site Guard, which includes daily backups. Store Guard adds real-time order backups, so no orders are lost if your store ever needs restoring, which matters most for stores taking orders every day. If you're unsure, we'll recommend the right plan when we review your store.

Real Websites. Real Businesses.

We're on social media:

Website Maintenance for Australian Businesses

What is Website Maintenance?

Your website works hard for your business.Who's looking after it?

SECURE

What's the difference?

Maintenancevs Hosting

Website Maintenance

Website Maintenance

Website Hosting

Website Hosting

What's included

What Does Website Maintenance Cover?

Website Maintenance Pricing

Simple plans. Complete peace of mind.

Site Care

$129 /month + $149 setup

$

Site Guard

$199 /month + $199 setup

$

Store Guard

$369 /month + $299 setup

$ /year

All Plans Include

Small Changes Included

Malware Detection + Clean-Up

No Lock-In Contracts

1-Click Rollback

Monthly Reports

Brisbane-Based Support

What Clients Say

Reliable support, in our clients' words

Tell us about your website

FAQs

Your Questions Answered

Your website works hard for your business.
Who's looking after it?

Maintenance
vs Hosting

Simple plans.
Complete peace of mind.